Who we are
We are an internet technology consultant and web development organization. The principal is Keith Crusher dba Tekguild with various team members depending on the project. Our website address is: https://tekguild.com.
What personal data we collect and why we collect it
Media
If you upload images to the website, you should be aware that uploading images with embedded data (EXIF/GPS) included allows others to extract any location and other embedded data from images.
Contact or other forms
If you submit a contact or other form, the form data is retained in our site database as well as being transmitted via email to the intended recipient. The form data may be shared with other parties for various purposes, including obtaining input related to expertise, to resolve an issue or gather feedback.
Accounts
If you create an account, your submitted data is stored on the website database and, depending on your preferences, may be transmitted to/from 3rd party sites, but only for presentation of related services, such as billing, documentation, integrations and so on. In other words - we don't share your data unless necessary.
Cookies
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for 2 days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you do not have an account and consent to our privacy policy, we will set a cookie that may contain anonymized IP information and be used to collect interaction data for analytics purposes.
If you do not consent to our privacy policy, we will set an anonymized cookie indicating no analytics data should be collected. This cookie will remain active for 90 days.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We like to understand who our visitors are and how they interact with our site. To that end we may use various types of tracking, including analytics data (Google, etc), Facebook tracking pixel, heat maps, session recording and other methods of collecting visitor data. We use this data to ensure we are providing valuable services and content to our visitors, that our site is working as expected and to understand areas for improvement. All data collected is anonymized.
Who we share your data with
We will only share your data when necessary to provide a service or obtain information we are unable to gain without sharing information. Some anonymized or personally identifiable data may be collected by, transmitted to or received from 3rd parties to provide a useful service (analytics, UI/UX, invoicing, etc). We may also share data with authorities, but only under directive of a warrant or similarly vetted obligatory information demand.
If you sign up for our newsletter, we will share your data with our email service (Mailchimp, etc) which includes user specific interaction data, cookies and other personally identifiable information.
How long we retain your data
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Any other collected data can have various retention rates depending on the data - analytics data, for example, may be retained for years, though it is typically anonymous. Mailchimp (or other opt-in services) will retain data indefinitely, or until you specifically request removal.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you have subscribed to our newsletter, you may also request to unsubscribe or have all your personal data removed.
Please note that we are unable to remove anonymized analytics or interaction data as anonymized data cannot be personally identified.
Data Removal Request
If you have submitted data directly to our site, via a form or account creation, poll or other identifiable form, you may request removal of that data at any time by selecting the option in our contact form. Any directly identifiable data shared with 3rd parties will also be removed upon your request. Anonymized data cannot be removed, as there is no method for personal identification.
Additional information
How we protect your data
We make every effort to ensure your data is secure, using standard industry practices including transmission encryption (SSL/TLS), database protection (obfuscation, password, etc), data encryption (passwords, other required data encryption) and hacking prevention. However there is no absolutely secure data storage method and we cannot be held liable for data theft. We take strong measures and advocate that others do as well, but must be reasonable when discussing data security. We will never sell your data or share it with anyone we don't believe will take reasonable precautions to secure it properly.
What data breach procedures we have in place
Should we discover a data breach, we will take immediate measures to prevent re-entry, immediately investigate the breach method and implement specific measures to prevent against further compromise. We have reasonable detection and security measures in place to help identify a breach as quickly as possible. In a nutshell - we take security seriously and will do everything on our power to prevent it. Should something occur, we will take every reasonable measure to minimize the damage and will contact anyone that may have been affected by the breach.
What automated decision making and/or profiling we do with user data
We may enable automated responses related to actions on our site, including form submissions, button interactions, scroll actions and so on. These automated actions are used to provide better service, allow us to understand how visitors use our site, and to target specific information to our visitors related to their actions. An example could include clicking on a button triggering an email to a subscriber with information related to the button click.
Industry regulatory disclosure requirements
We disclose all information regarding collection and use of data according to California and other state laws. You may read more information about industry disclosure laws using the link below.